C&S Wholesale Grocers Inc. has entered into an exclusive strategic partnership with DUMAC Business Systems Inc. to distribute DUMAC’s point-of-sale software solution portfolio, RORCv6, to 1,000 C&S independent grocery retail customers across the United States.
RORCv6 is a robust POS solution with customized, feature-rich capabilities and integrations. As a long-time partner with DUMAC, C&S has already installed the RORCv6 POS in hundreds of its grocery customers from Hawaii to Georgia to Maine. This partnership will help drive innovation for C&S customers throughout the country with leading, standardized and cost-effective solutions. Enhancing the customer experience through state-of-the-art technology is central to the C&S Retail Services mission and the POS is the supermarket’s technology core. Having a uniform POS enables continued integration of digital marketing, including eCommerce and personalized loyalty marketing, and helps ensure an exceptional customer experience for both C&S customers and their shoppers.
“Technology and competition have pushed the grocery industry into an incredible period of change,” said Corey Quiring, vice president of retail services at C&S Wholesale Grocers. “At C&S, we’re committed to bringing innovative technology solutions that will help our independent grocery customers stay connected to their shoppers. With this new technology, we enable our independent retailers to maintain their competitiveness against larger retailers and online channels.
“We evaluated and considered the many options for POS solutions to support C&S retailers throughout the United States. DUMAC is a leading commerce technology solutions provider with a world-class team,” said Quiring. “They provide exceptional solutions, service and support. We have selected the best solution for our customers. Together, we have the opportunity to change how people shop at their favorite independent supermarkets.”
“We are thrilled to continue our partnership with C&S,” said Howard McCarthy, president and CEO at DUMAC. “Along with C&S, we are completely changing the way independent supermarket owners connect with their customers, whether they operate a single lane store or 30 lanes! The RORC platform provides shoppers with the enhanced, efficient shopping experience they expect. This is an important strategic partnership as we continue to provide innovative technology solutions to independent grocers and meet the demands of their customers in order to support their growth.”
